Operations

Business Continuity Planning for Employers

How to develop a business continuity plan that keeps your organization running during disruptions.

AEA Editorial Team

What Is Business Continuity Planning?

A business continuity plan (BCP) outlines how your organization will continue operating during and after a disruption - whether a natural disaster, technology failure, pandemic, or other crisis.

Getting Started

Identify Critical Functions

List all business functions and prioritize them:

  • Critical: Must be restored within hours (payroll, customer service, safety systems)
  • Essential: Must be restored within days (HR operations, accounting, communications)
  • Important: Can wait up to two weeks (training programs, non-urgent projects)
  • Deferrable: Can wait until full recovery

Assess Risks

Evaluate threats specific to your organization and locations:

  • Natural disasters common to your area
  • Technology failures and cybersecurity threats
  • Supply chain disruptions
  • Loss of key personnel
  • Utility outages
  • Public health emergencies

Identify Resources

Determine what's needed to maintain critical functions:

  • Key personnel and succession plans
  • Technology and data backup systems
  • Alternative work locations
  • Communication systems
  • Vendor and supplier alternatives
  • Financial reserves

Key Plan Components

Emergency Communication

  • Establish a communication chain for reaching all employees
  • Maintain updated contact information
  • Designate spokespersons for external communications
  • Identify backup communication methods

Data and Technology Recovery

  • Regular data backups (on-site and off-site)
  • Cloud-based systems for remote access
  • IT disaster recovery procedures
  • Cybersecurity incident response plan

Workforce Continuity

  • Cross-train employees on critical functions
  • Document key processes and procedures
  • Establish remote work capabilities
  • Plan for temporary staffing if needed
  • Identify essential personnel for each function

Financial Preparedness

  • Maintain adequate insurance coverage
  • Build cash reserves
  • Establish lines of credit
  • Document financial recovery procedures

Testing and Maintenance

  • Conduct tabletop exercises annually
  • Test critical systems recovery regularly
  • Update the plan when operations or personnel change
  • Review and update contact information quarterly
  • Train new employees on their roles in the plan
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