Operations
Business Continuity Planning for Employers
How to develop a business continuity plan that keeps your organization running during disruptions.
AEA Editorial Team
What Is Business Continuity Planning?
A business continuity plan (BCP) outlines how your organization will continue operating during and after a disruption - whether a natural disaster, technology failure, pandemic, or other crisis.
Getting Started
Identify Critical Functions
List all business functions and prioritize them:
- Critical: Must be restored within hours (payroll, customer service, safety systems)
- Essential: Must be restored within days (HR operations, accounting, communications)
- Important: Can wait up to two weeks (training programs, non-urgent projects)
- Deferrable: Can wait until full recovery
Assess Risks
Evaluate threats specific to your organization and locations:
- Natural disasters common to your area
- Technology failures and cybersecurity threats
- Supply chain disruptions
- Loss of key personnel
- Utility outages
- Public health emergencies
Identify Resources
Determine what's needed to maintain critical functions:
- Key personnel and succession plans
- Technology and data backup systems
- Alternative work locations
- Communication systems
- Vendor and supplier alternatives
- Financial reserves
Key Plan Components
Emergency Communication
- Establish a communication chain for reaching all employees
- Maintain updated contact information
- Designate spokespersons for external communications
- Identify backup communication methods
Data and Technology Recovery
- Regular data backups (on-site and off-site)
- Cloud-based systems for remote access
- IT disaster recovery procedures
- Cybersecurity incident response plan
Workforce Continuity
- Cross-train employees on critical functions
- Document key processes and procedures
- Establish remote work capabilities
- Plan for temporary staffing if needed
- Identify essential personnel for each function
Financial Preparedness
- Maintain adequate insurance coverage
- Build cash reserves
- Establish lines of credit
- Document financial recovery procedures
Testing and Maintenance
- Conduct tabletop exercises annually
- Test critical systems recovery regularly
- Update the plan when operations or personnel change
- Review and update contact information quarterly
- Train new employees on their roles in the plan
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